Brockville Police Received Multiple Reports Related to Grandparent/Friend Scam

Brockville – Over the past several days, the Brockville Police Service has received multiple reports related to this scam. In some instances, victims have suffered financial losses amounting to several thousand dollars.

At this time, investigators have identified one suspect believed to be involved, as well as a vehicle that was used to collect money from a residence.

The suspect is described from the victim as a male of South Asian appearance, medium build, with a black beard; his age is unknown. The vehicle the suspect returned to is pictured below and is believed to be a newer model Honda Civic, possibly with a decoration hanging from the rear-view mirror.

If you observe this vehicle and/or its occupants, please note the licence plate and contact the Brockville Police Service at (613) 342-0127.

How the scam works:

A caller pretends to be your grandchild, child, or a close friend in distress. They may say they’ve been arrested, in an accident, or need help immediately—and ask for money right away.

Common tactics include:

• Claiming to be a loved one in trouble (often crying or distressed)
• Asking for money for bail, legal fees, or emergency expenses
• Pressuring you to act quickly
• Telling you to keep it a secret from other family members
• Requesting payment through cash, gift cards, wire transfer, or courier

Protect yourself:

• Pause and think – scammers rely on panic
• Hang up and contact your loved one directly using a known number
• Verify the story with another family member
• Never send money or share personal info based on an unexpected call
• Trust your instincts – if it feels off, it likely is

If you receive a suspicious call:

• Do not provide any information
• Hang up immediately
• If you’re a resident of Brockville, please contact D/Cst. Coe at (613) 342-0127 x 2073 and the Canadian Anti-Fraud Centre (1-888-495-8501). If not, contact your local police service.

Help protect others:

Please share this post and talk to your family—especially older relatives—about this scam.