Customers of LifeLabs in 2019 Data Breach Can Now Apply for Up to $150 in Compensation

Customers of LifeLabs on or before December 17, 2019, and live in Canada as of October 25, 2023, that were affected by the 2019 data breach can now apply for compensation of up to $150 from a class action settlement that was approved in October.

LifeLabs and its subsidiaries were targeted in a cyberattack on December 17, 2019, which compromised patient data for approximately 15 million customers, most of whom live in British Columbia or Ontario.

Hackers were able to access personal information such as health numbers, test results, and more.

On October 25, 2023, the Ontario Court approved a Canada-wide Settlement Agreement and Distribution Protocol for up to $9.8 million.

In response to claims of negligence made against LifeLabs, the company has denied wrongdoing and has agreed to pay a minimum of $4.9M in the settlement — and a maximum of $9.8M depending on how many claims are filed.

You can file a claim online at the class action website: https://lifelabssettlement.kpmg.ca/, where you will be asked to provide your full name and address, as well as your phone number and email address if you have one.

You must submit a claim between December 8, 2023, and no later than April 6, 2024, in one of three ways:

File a completed claim form on the secure, online website at: https://lifelabssettlement.kpmg.ca.

Email a completed Claim Form to the Claims Administrator at: lifelabssettlement@kpmg.ca.

or Mail a completed Claim Form by ordinary mail to the Claims Administrator at the address specified below.

KPMG INC., a subsidiary of KPMG LLP

C/O LifeLabs Claims Administrator

600 boul. de Maisonneuve West, Suite 1500

Montréal, Québec,

H3A 0A3

Payment will be made after the Claim deadline (April 6, 2024) to persons who have been verified to be a Class Member by the Claims Administrator, and who have submitted a valid Claim Form, on time.

More information at: https://lifelabssettlement.kpmg.ca/